AR66 Tech Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Players

AR66 Tech is an online sports betting and casino platform operating for players in Malaysia. We understand that privacy is a deeply personal matter for every individual, especially in the context of an online entertainment platform. That is why AR66 Tech places the highest priority on protecting the personal data of every user who registers and uses our services.

This Privacy Policy document is written in Malay and is intended to give a clear, easy-to-understand overview of AR66 Tech's privacy practices. We don't want our users reading a policy packed with hard-to-follow legal jargon. Instead, we believe transparency means communicating plainly – and that's exactly what we've done here.

This Privacy Policy applies to all information collected by AR66 Tech through our web platform, including all registration, login, deposit, betting, withdrawal, customer support interactions, and use of other platform features. This Policy should be read alongside AR66 Tech's Terms & Conditions, which form part of the overall agreement between you and our platform.

AR66 Tech collects two main categories of data from our users: information you provide directly, and data collected automatically when you use the platform.

Data you provide directly:

• The username and password you chose when registering your AR66 Tech account.
• An active Malaysian phone number for account verification and important communications.
• Your bank account or e-wallet details (such as your DuitNow, GrabPay, Touch 'n Go, Boost, or ShopeePay account number) for the purpose of processing deposits and withdrawals in Malaysian Ringgit (RM).
• Identity verification information that may be requested to comply with anti-money laundering (AML) requirements, including your identification card number where applicable.
• Records of your communications with the AR66 Tech customer support team via live chat or email.

Automatically collected data:

• IP address, device type, web browser type, and operating system used to access the AR66 Tech platform.
• General location information based on IP address to verify a user's geographic eligibility.
• Betting activity history, including game type, bet amounts, outcomes, and financial transaction records.
• Login session data including time, session duration, and pages visited within the platform.
• Cookie information and similar tracking technologies as described in Section 6 of this policy.

AR66 Tech does not collect sensitive personal information such as biometric data, medical records, or religious information. We only collect data that is genuinely necessary to operate the platform and improve our services for players in Malaysia.

Every piece of data collected by AR66 Tech has a clear and legitimate purpose. Here is how we use the information you provide, as well as data collected automatically:

• Account management: To create, verify, and manage your account on AR66 Tech, including the login process, identity verification, and account-related communications.
• Transaction processing: To securely and accurately process deposits and withdrawals in Malaysian Ringgit (RM) via local Malaysian payment methods such as DuitNow, FPX, Touch 'n Go, GrabPay, Boost, and ShopeePay.
• Platform improvements: To analyse usage patterns and identify areas for improvement in order to enhance your experience on AR66 Tech, including platform speed, interface, and game selection.
• Security and fraud prevention: To detect, investigate, and prevent suspicious activity, identity fraud, money laundering, and platform abuse that could compromise the security of all players.
• Service communications: To send important notifications relating to your account, transactions, security updates and changes to terms that affect you as an AR66 Tech user.
• Legal compliance: To fulfil legal obligations under Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable anti-money laundering (AML) compliance requirements.
• VIP programme and promotions: To manage the AR66 Tech VIP Rewards Programme, calculate weekly rebates, cashback, upgrade bonuses, and other rewards you are entitled to based on your betting activity.

AR66 Tech does not use your data for any purpose beyond those stated above without first obtaining your additional consent.

AR66 Tech has never sold our users' personal data to any party. However, in the course of operating the platform, there are limited situations where we need to share certain data with specific parties. This is done only under the following circumstances and with strict controls in place:

• Payment service providers: Only the minimum transaction information required is shared with Malaysia's local payment service providers (DuitNow, FPX, Touch 'n Go, GrabPay, Boost, ShopeePay) solely for the purpose of securely processing your deposits and withdrawals. These providers are bound by strict confidentiality agreements with AR66 Tech.
• Game providers: Limited game session data is shared with our licensed casino and sports game providers to ensure game integrity and result verification. No financial or personally identifiable information is shared for this purpose.
• Legal authorities: AR66 Tech will disclose the required information to legitimate Malaysian authorities when mandated by law, court order, or in the context of a criminal investigation related to money laundering or fraud.
• Business transfer: In the event that AR66 Tech is involved in a merger, acquisition, or asset sale, user data may be transferred to the receiving entity. Users will be notified in advance and will have the right to opt out before any such transfer takes place.

In all of the above cases, AR66 Tech ensures that any party receiving your data is bound by confidentiality and data security obligations that are equivalent to — or stricter than — our own standards. We never share your personal information for third-party marketing purposes.

Protecting your data is one of AR66 Tech's highest technical priorities. We invest continuously in the latest security infrastructure to ensure your information remains safe at all times. The security measures we have implemented include:

• 256-bit SSL encryption: All communications between your browser and AR66 Tech's servers are protected by 256-bit SSL encryption — the same security standard used by Malaysia's major banks such as Maybank and CIMB.
• Two-factor authentication (2FA): AR66 Tech supports two-factor authentication for login, adding an extra layer of security to your account by verifying your phone number each time you sign in from a new device.
• Data encryption at rest: Sensitive data stored in our databases, including payment account information, is held in encrypted format so that it remains unreadable even in the event of unauthorised access.
• 24/7 security monitoring: AR66 Tech's automated monitoring system continuously watches for suspicious activity, unauthorised access attempts, and security anomalies around the clock, enabling rapid response at all times.
• Regular security assessments: AR66 Tech conducts regular penetration testing and security audits by independent third parties to identify and address any security vulnerabilities before they can be exploited.

While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. In the event of any security incident affecting your data, AR66 Tech is committed to notifying you within a reasonable timeframe and taking immediate action to minimise any adverse impact.

AR66 Tech uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and ensure the platform functions properly.

Types of cookies used by AR66 Tech:

• Essential session cookies: These cookies are essential for the core operation of the AR66 Tech platform, including maintaining your login session, processing transactions and ensuring security. Without these cookies, the platform will not function properly.
• Preference cookies: These cookies save your preferences — such as display language and platform settings — so you don't have to reconfigure them every time you use AR66 Tech.
• Analytics cookies: These cookies help us understand how users interact with the AR66 Tech platform, which pages are visited most frequently and where users encounter difficulties, so we can continue improving the platform.
• Security cookies: Cookies that help AR66 Tech detect and prevent fraudulent activity by identifying suspicious or unusual usage patterns.

You can manage and delete cookies through your web browser settings. Please note, however, that disabling essential cookies may affect certain features on the AR66 Tech platform, including the ability to log in and complete transactions.

As AR66 Tech is an online betting platform involving financial transactions, we pay particular attention to protecting your financial data. All transactions on AR66 Tech are conducted in Malaysian Ringgit (RM) using legitimate and secure local Malaysian payment methods.

For every transaction processed through the AR66 Tech platform – whether a deposit via DuitNow QR, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, Boost, or ShopeePay – we retain the following records:

• Date and time of the transaction.
• Transaction type (deposit or withdrawal) and amount in MYR.
• The payment method used and the transaction reference number.
• Transaction status (successful, in progress, or failed).

These transaction records are retained for the period stipulated under Malaysian law for anti-money laundering (AML) compliance and financial audit requirements. AR66 Tech does not store full credit card numbers or complete bank account details – only the minimum information necessary to verify and process your transactions is stored in our encryption-protected systems.

For players who are members of the AR66 Tech VIP Rewards Programme, your monthly betting activity data is stored and processed to calculate the rebates, cashback, and bonuses you are entitled to. This information is confidential and is not disclosed to any external parties except as set out in Section 4 of this policy.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and AR66 Tech's policies, you have the following rights regarding your personal data:

• Right to access: You have the right to request a copy of the personal data AR66 Tech holds about you. We will provide this information within 14 business days of receiving your request.
• Right to rectification: If you find that any personal information we hold about you is inaccurate or out of date, you have the right to request an immediate correction. Contact AR66 Tech support with the details that need to be updated.
• Right to erasure: Under certain circumstances, you have the right to request that AR66 Tech delete your personal data, particularly after your account has been closed and all legal obligations have been met. Please note that some data may need to be retained to satisfy Malaysian legal and compliance requirements.
• Right to withdraw consent: You may withdraw consent for data processing for specific purposes at any time, though this may affect your ability to continue using certain features on the AR66 Tech platform.
• Right to object: You have the right to object to the processing of your personal data for specific purposes, including automated profiling where applicable.

To exercise any of the rights above, please contact the AR66 Tech support team via 24/7 live chat or by email at support@ar66tech.com. Your request will be processed promptly and we will provide a written response within 14 business days.

AR66 Tech retains your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required under Malaysian law. Retention periods vary depending on the type of data:

• Active account data: Retained for as long as your account remains active with AR66 Tech. This data is required for the ongoing operation of the services you use.
• Financial transaction records: Retained for a minimum of 7 years from the transaction date, as required by Malaysian financial compliance and anti-money laundering regulations.
• Support communication logs: Retained for 3 years to allow us to reference communication history in the event of any dispute or related follow-up enquiry.
• Upon account closure, your data: Once your AR66 Tech account is closed, personal data that is no longer required for legal purposes will be securely deleted within 90 days. Data that must be retained for legal compliance will be archived with strictly limited access.

AR66 Tech's data deletion process uses a multi-pass overwrite method that ensures deleted data cannot be recovered. We apply industry-accepted data deletion standards to guarantee the security of your data even after it has been removed.

AR66 Tech reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or changes in the technology we use. The date of the most recent update will always be displayed at the top of this document.

For significant changes that affect how we use your personal data, AR66 Tech will notify you via an in-platform notification or through your registered phone number before the changes take effect. This gives you the opportunity to review the changes and make a fully informed decision.

Your continued use of the AR66 Tech platform after an updated Privacy Policy takes effect will be considered acceptance of the changes made. If you do not agree with any changes in the updated policy, you have the right to close your account and withdraw all funds before those changes affect you. We encourage you to review this page periodically to stay informed of AR66 Tech's latest privacy policy.

If you have any questions, concerns or complaints regarding the AR66 Tech Privacy Policy or how we handle your personal data, please do not hesitate to get in touch. We take every privacy-related enquiry seriously and are committed to providing accurate and helpful responses.

• 24/7 Live Chat: The fastest way to reach the AR66 Tech team is via live chat within the platform. Our average response time is under 2 minutes. Our support team communicates in Bahasa Melayu.
• Email: support@ar66tech.com – for enquiries that require a detailed response or written documentation relating to your privacy and data. We will respond within 2 business days.

By continuing to use the AR66 Tech platform, you confirm that you have read and understood this Privacy Policy and agree to how we collect and use your personal data as described. We value your trust and are committed to protecting your privacy as an AR66 Tech player in Malaysia at all times.